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Parts Career Path

Introduction

The parts operation of a landbased engineering dealership, regardless of the sector the business, operates within is an essential element of the businesses overall success and profitability. The objective of the LTA Parts Career Path is to define the stages of career development for those working within parts departments of the landbased engineering industry. Once established; to benchmark specific job roles to the career path to provide a means of recognition of the essential skills, knowledge and professionalism held by parts persons.

Benefits of the LTA Parts Career Path (PCP)

  • Development of a structured career path within the parts department from unskilled parts person through to Parts Professional
  • Alignment with the LTA After Market Professional Career Path to facilitate progression from the Parts Career Path to an Aftermarket Managerial role e.g. Supervisory Professional / Parts Department Manager / Group Parts Manager
  • A curriculum standard allowing the structured planning of training requirements to develop new and existing staff
  • Motivation of staff who can see the willingness of their employer to engage in continuous professional development
  • An incentive to develop expertise and encourage job satisfaction
  • An aid to recruiting, retaining and the development of parts persons within their chosen role
  • The raising of standards of professionalism within the dealership and in doing so increasing customer satisfaction and profit opportunities
  • An industry structured standard offering the opportunity to encourage company and product loyalty by adopting a ‘grow your own’ parts department professional policy for the future
  • A scheme to offer similar career development opportunities currently offered to the Service Technician

For further information on the scheme, please contact Alison Chapman, tel 01234 750876